Frequently Asked Questions

+ Are you licensed and insured?

Yes, we are! Our crew works under the supervision of two licensed builders and we are fully insured to protect both you and your property.

+ What are your payment terms?

We accept various payment methods, including credit card, debit card, check, and cash.

+ Do you warranty your work?

Yes, we do! We stand behind our work and offer a 6-month warranty on all our services. Your satisfaction and the longevity of our work are important to us.

+ Can you provide a quote without an estimate appointment?

Yes, we can provide quotes for certain projects without an in-person estimate. Fill out our online form, and we'll assess if your project qualifies for a standard price quote. For more complex projects, an in-person estimate is necessary to provide an accurate quote.

+ Do you take deposits?

To secure your spot on our schedule, we require a 25% labor deposit and payment for all materials upfront before starting your project.

+ How small of jobs do you do?

We're happy to take on even the smallest jobs, like changing a hard-to-reach light bulb. For smaller repair jobs, we have a minimum service call fee of $150.

+ How long have you been in business?

Jack Pearl Properties was founded in 2013 with a focus on real estate. In 2020, Samantha and Emily, inspired by the challenges of renovating their historic home, launched the handyma'am side of the business. With a passion for DIY and a commitment to quality, they've gained valuable experience and are now licensed builders leading our team to deliver exceptional results.

+ What areas do you service?

We primarily service the greater Lansing area, including Saint Johns, Lansing, East Lansing, Grand Ledge, Dewitt, and surrounding areas within a 30-minute radius of Saint Johns. If you're unsure if we service your area, please feel free to contact us.

+ How do I schedule with you?

Scheduling with your friendly handyma'am is easy! Choose your preferred method:

Call or Text: Reach us directly at 517-858-2714. Email: Send your details to support@myhandymaam.com. Website: Fill out our convenient contact form.

We'll promptly respond to discuss your project and schedule a free estimate appointment.

+ I've had an estimate; now what?

Once you've received your estimate, you can review it and request any necessary adjustments. Upon approval, we'll introduce you to our team who will assist with project planning. The next steps involve submitting a deposit, scheduling your project, ordering special materials, and finalizing any design work.

+ What materials do I need to provide?

Typically, you won't need to provide any materials. We prefer to source high-quality materials ourselves to ensure they're perfect for your project. However, if you'd like to purchase your own materials, we can work together to coordinate the process. Please note that we cannot warranty materials not purchased by us.

+ Are you LGBTQIA+ friendly?

Absolutely! We are a proud LGBTQIA+ friendly business.